The Premier Estate Sale Marketplace
Sell With Us
Welcome
Login
Account
Welcome
Login
Help Center
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
General
General FAQs
4
How do I apply for a career with EBTH?
How do I buy a gift card?
What are your warehouse hours?
What are your Terms and Conditions?
Bidding and Item FAQs
11
How do I bid?
Before I bid, what are my options?
How do I adjust or retract a bid?
Why is the end time being extended while I am bidding?
How do I know if I am winning?
See all 11 articles
Shipping FAQs
11
What shipping methods are available?
How are shipping costs determined?
Where do I find my tracking number?
What happens if I miss my delivery?
Do you offer combined shipping?
See all 11 articles
Pickup and Invoice FAQs
8
How do I find items near me?
How do I receive items I have won?
I missed the scheduled pickup date. What do I do?
How do I arrange an alternate pickup?
Can I send someone to pick up on my behalf?
See all 8 articles
Account FAQs
5
How do I sign up?
How can I update my account information?
How can I view my past purchases?
Can I bid on the items that I am selling?
How can I change or reset my password?
Buyer Payment FAQs
6
If I am a retailer, how do I submit a sales tax resale or exemption certificate?
What payment forms are accepted?
How do I add a coupon or gift card to my invoice?
Why am I being charged sales tax?
How I do I update or delete my credit card information?
See all 6 articles
Prospective Seller FAQs
10
Why sell with EBTH?
What can be consigned?
What is the commission structure?
How do I get my items to EBTH?
What does “Fair Market Value” mean?
See all 10 articles
Current Seller FAQs
9
How do I navigate my Seller Dashboard?
How will I know once my item goes live?
Can I bid on items that I am selling?
How do I get paid?
What address is the check being sent to?
See all 9 articles
Technical FAQs
5
What browsers support EBTH.com?
How do I unsubscribe?
How do I reset or change my password?
How do I add or delete saved searches?
Is there an EBTH app?
Mobile FAQs
14
Before I bid, what are my options for getting the item?
How do I bid?
How do I adjust or retract a bid?
Why is the end time being extended while I am bidding?
How do I follow or unfollow an item?
See all 14 articles