With EBTH, you are purchasing an item that was sold by us on behalf of a seller or business. Sellers are paid in full for the items that are listed and sold through our site, therefore - we cannot accept returns.
Your winning bid placed on the site represents an irrevocable contract and you are responsible for paying all amounts due to EBTH. If you cannot pay for the items or agree to the shipping terms and costs, please do not bid on the items.
All items on the Site are sold “as is – where is”. EBTH will only accept returns in cases of material errors in the item description made by EBTH, as determined by EBTH in its sole discretion. Any claims submitted for review under our return policy must be received within thirty (30) days of the earliest of delivery or your taking possession of the item.
We are happy to review any items that have been won, however. If you are picking up from the property, please make sure that all items are complete and in the condition expected before leaving. If you are having your item shipped, EBTH must be contacted within 30 days of delivery to review any damage or missing item claims.