Due to our privacy policy, the information of our sellers and buyers is confidential.  We will not disclose personal information about buyers or sellers.  EBTH ships items on behalf of the seller, so contacting customer service is the best way to get an update!


If you are inquiring about the status of your shipment that is outside of our timeframe, please email your invoice number to contact@ebth.com.  The customer service team will coordinate with the shipping vendors to get a status on your invoice!