If you chose to pick up your item, you will the receive the address and hours of your pickup location in your receipt email.
If an item that you won is available for pickup, there may be an alternate pickup option*. Most EBTH locations have open pickup hours, while in-home pickups are typically limited to a specific date and time. If you are unable to make the specified pickup time, you may send someone to pick up on your behalf. If the option for picking up an item is not available, then the item will be shipped once the sale closes.
*In Cincinnati, you may have the option to pickup items at our warehouse (depending on the sale, type, and size of the piece in question) for a minimum warehouse transfer fee of $10 per item.