Shipping

  • Most items are shipped via UPS and USPS.  (UPS occasionally hands items off to USPS for final delivery, called 'Surepost' and 'Mail Innovations'*.)
  • Rates are determined by the size, weight, and destination of the item. Shipping quotes for each item are listed on the item detail page. Insurance costs are included in this quote.
  • Most items are shipped 3–10 business days after payment within the Continental United States. Larger items may require additional time for shipment.
  • For all items valued at $1000 and higher we require signatures to ensure safe delivery of your items. 
  • The carrier will attempt 3 deliveries before returning the item to EBTH. Items returned to EBTH will require an additional shipping fee to send a second time.


Shipping Gemstones and Currency

Loose gemstones and currency items are shipped through ParcelPro, a UPS service.  Shipping and delivery options for these items are limited if the item value is over $100.  Signature required of a person 21 and over will be required upon delivery.  Three attempts of delivery will be made, and if unsuccessful, the package will be returned to EBTH.


Local Delivery

  • Large items that weigh under 5,000 pounds and are located within 50 miles of an EBTH processing facility are eligible for Local Delivery.
  • We’ll deliver a large or heavy item in its original packaging through the front door of the delivery address. Our staff is not authorized to move objects beyond this point. Signature required.
  • $80 flat delivery fee in most cities within 50 miles of an EBTH processing facility.  Items valued at over $500 will be subject to additional insurance charges.
  • A third party will contact you to schedule a delivery appointment within 7 business days of payment. Local Delivery (within 50 miles) can take up to 10 business days.
  • The carrier will attempt to contact you three times to schedule delivery. If you cannot be reached after 14 days, the item will be forfeited without refund.


Long Distance Delivery

  • Large items and furniture that are not eligible for Local Delivery or are too large to ship via UPS and USPS.
  • We’ll deliver a large or heavy item in its original packaging through the front door of the delivery address. Our staff is not authorized to move objects beyond this point. Signature required.
  • From $120; rate is determined by size and weight.  Items valued at over $500 will be subject to additional insurance charges.
  • A third party vendor will contact you to schedule delivery within 10-14 days of payment. Long Distance Delivery can take up to 3-6 weeks from payment.
  • We will attempt to contact you three times to schedule delivery. If you cannot be reached after 14 days, the item will be forfeited without refund.


Pickup

  • Most large items and a selection of small items can be picked up at their original location or at a local processing center.
  • Pickup is typically free. At your request, certain items can be relocated from their original location to a local warehouse for a small fee.
  • There will be a scheduled, date, time and location for pickup listed on the item page and on your invoice that is emailed to you.


International Delivery

  • We ship internationally to countries not listed as embargoed at the time of shipment.
  • It is not possible to provide shipping quotes for international shipments until the close of the auction. If you win and the shipping cost exceeds $175, we will provide a quote for the fulfillment cost for your approval before we process shipping on the invoice.
  • To request an international shipping quote, email your invoice number and address to shipping@ebth.com. A custom quote will be generated within 2 business days.
  • EBTH is not responsible for the additional duties and taxes required when clearing customs and these will not be included on the shipping estimate.
  • A third-party company will contact you to arrange the delivery time.


*Unfortunately, at this time Surepost and Mail Innovations does not cover Hawaii.