Buyer Payment FAQs


If I am a retailer, how do I submit a sales tax resale or exemption certificate?
If you are a retailer and will resell the items purchased from EBTH and collect and remit sales tax on them, you can submit the necessary documentatio...
Tue, 17 Jul, 2018 at 4:07 PM
What payment forms are accepted?
Invoices that are under $2500 and are being picked up during the scheduled pickup time, can be paid with cash, check, or credit card (with the credit car...
Mon, 8 Oct, 2018 at 3:29 PM
How do I add a coupon or gift card to my invoice?
If you have a coupon or gift card that needs to be applied at checkout, choose the appropriate field (shown in the screenshot below).  Enter the number in t...
Wed, 18 Jul, 2018 at 11:35 AM
Why am I being charged sales tax?
We are required to collect sales tax on all purchases that are delivered in a state that EBTH has a presence in. (To view all states that EBTH collects sale...
Tue, 17 Jul, 2018 at 4:01 PM
How I do I update or delete my credit card information?
If you have recently replaced your card or have had any information change, then you will need to delete that card from your account and add it again.  If t...
Wed, 18 Jul, 2018 at 11:41 AM